All Sales Are Final

Returns & Refunds

All sales are final. If a piece arrives damaged or broken, tell us within 7 days of delivery or pickup, with photos, and we will make it right with a refund.

Most of what we sell is one of a kind and hand-finished, and we check every piece before it leaves the shop, so we don't take returns for a change of heart. Damage in transit or a piece that arrives broken is another matter: send us the details below and we will sort it out.

Need help with an older order, or something else? Contact us or call 905.847.2922.

1. Find your order

Your order number is on the thank-you page and on your receipt from Stripe.